International Parcel Service

From parcels to postcards, we've got your posting needs covered.

An international parcel is any article that includes a mail item that exceeds the weight or dimensions of Air mail letter, and complies with the following requirements.

Maximum weight

The maximum allowed weight of an international parcel to most countries is 20 KG, but it can depend upon the destination country and the international post service used to that country. Countries list

Maximum size

The length of the greatest linear dimension of an international parcel must not exceed 105 cm.
The girth of an international parcel must not exceed 140 cm.
Cylinders: If the parcel is a long cylinder, its axis (length) must not exceed 105 cm and its circumference (girth) must not exceed 140 cm. Length

Boxes: If the parcel is box-shaped, then its length (its longest dimension) must not exceed 105 cm. The girth is achieved by measuring around all the other dimensions and must not exceed 140 cm.

To be qualified

Parcel must be packed properly and protect other mail item from damage
Weight must not exceed 20 KG, according to destination country.
Don't exceed the dimensions of parcel mail
Item is securely packed and wrapped at post office that could allow its contents to be checked by Egypt Post employee
Parcel is accompanied by a CN 22 or CN 23 customs declaration form prepared by the sender, the nature of the contents shall be indicated directly on the item (CN 22/CN 23).

The service Provides

Proof of posting when parcel mail items are lodged over the counter.
Compensation against loss or damage (a standard compensation limit).
A unique identification number for each Registered Post item.
Signature on Delivery.
Tracking.
Supplementary service of Extra Insurance is available for additional fee.

Features

Record of Delivery

In most countries, the person accepting delivery signs for the article. The delivery office retains the record for six months

Proof of Posting

Proof of posting is necessary to claim compensation in the case of total loss of a Parcel mail item. To obtain proof of posting, you must lodge the parcel mail item over the counter at post offices. You receive a postmarked receipt that you should retain.

Inquiries

You can make Inquiries about the delivery of a parcel mail item or about loss of or damage to its contents within six months of lodging the item. You must be able to quote the Parcel mail barcode number and produce the lodgment receipt. To make an Inquiry please call our Customer service Centre on 16789 or lodge a missing item inquiry form online at EgyptPost