International Letter service options

From parcels to postcards, we've got your posting needs covered.

A letter is a mail item includes documents or a postcard or greeting card that conforms to the limits Letter Mail specifications. If an item exceeds the limits of a format in one or more of the four criteria length, width, thickness and weight of 2000 gm. it is no longer a letter mail item, it shall be classified as a parcel mail item.

  • Easy lodgment at street posting boxes or over the counter
  • Cost effective

Mail letter item that contains anything other than written correspondence or documents must have the appropriate completed customs form affixed to the front of the envelope. Written correspondence or documents do not include books or magnetic or optical recording media such as tapes, cassettes, computer discs, compact discs and other digital storage devices

Supplementary service to meet all mailing needs like Registered mail is available for additional fees.

International delivery options

  • Priority
  • Economy

Charges

Note! Postage can be paid by postage stamps, postage meter.

International Registered mail service is an add on secure service for letters and documents up to 2000 grams and M bags , to almost any address in the world.

The service provides:

  • A single price for registration fees to all over the world.
  • A unique identification number for each article.
  • Proof of posting.
  • A signed record of delivery in most countries.
  • Return of undelivered items
  • Compensation against loss or damage (Standard Insurance )
  • Tracking
  • Submit Enquiry by manual ID (internal reference for the customer).

Packaging of valuable items sent by Registered mail:

Valuable items sent by Registered mail must be appropriately packaged

International delivery options

  • Priority

Charges

Features

In most countries, the person accepting delivery signs for the article. The delivery office retains the record for six months.
Proof of posting is necessary to claim compensation in the case of total loss of a Registered mail item. To obtain proof of posting, you must lodge the Registered mail item over the counter at post offices. You receive a postmarked receipt that you should retain.
You can make enquiries about the delivery of a Registered mail item or about loss of or damage to its contents within six months of lodging the item. You must be able to quote the Registered mail barcode number and produce the lodgment receipt. To make an enquiry please call our Customer service Centre on 16789 or lodge a missing item enquiry form online at EgyptPost

Items that are not accepted in Registered mail

  • The mail item is not in sound condition
  • The mail item is not securely sealed
  • The mail item bears the appearance of having been opened and resealed
  • The address is written in pencil or any erasable medium
  • The addressee is a set of initials, an acronym or a code
  • The envelope containing more than one address for the addressee