Letter service options

From parcels to postcards, we've got your posting needs covered.

The ordinary mail is a Cost effective service for corporate customers whose needs do not require the Express mail or the Registered Mail services and the service enable them to reach to their customers and destination with the least effort and expenses, and the service provides:

  • Easy Mail lodgment at sorting centers.
  • Pick up mail from Bulk mailer residence.
  • Counting mail items at Bulk mailer residence or at sorting centers.
  • Postages Meter at sorting center
  • Return of undelivered items with reason of un-delivery marked on mail items
  • Regular delivery times.
  • Each mail item of batch must be identical in size and weight.
  • Account manager to receive and solve any complaint or to fulfill any requirement by the corporate.

Supplementary and special service options to meet all mailing needs like Registered mail or other supplementary services

Delivery Standards

Regular Delivery

Charges

Weight Price
From 1 gram to 20 grams 2.50 EGP
Above 20 grams up to 50 grams 3.50 EGP
Above 50 grams up to 100 grams 4.50 EGP
Above 100 grams up to 250 grams 7.00 EGP
Above 250 grams up to 500 grams 9.00 EGP

Registered mail charges: can be paid by postage meter, cash on counter, or post payment for contracted customers.

Supplementary services and service combinations with Registered mail may be used such as Proof of delivery.

Note! Postage can be paid by postage meter, Postage stamps or post payment for contracted customers.

For Corporates and business customers who need to obtain signature on delivery, tracking, or reports. The service Provides:

  • A wide range of lodgment points to suit customers’ needs (sorting centers or main delivery offices).
  • Pick up mail from Bulk mailer residence.
  • Counting mail items.
  • Return of undelivered items with reason of un-delivery marked on mail items.
  • Detailed Report of Returned mail items include the reason of un-delivery.
  • Regular delivery service
  • Account manager to receive and solve any complaint or to fulfill any requirements by the corporate.
  • A unique range of barcode given to the corporate
  • Tracking service by Barcode number
  • Submit Enquiry by manual ID (internal reference for the customer).

To Be Qualified to the service as a Bulk mailer:

  • Unique Barcode number comply with S 10 Barcode format with 39 font With 2 Initials RR whether Printed or labeled on envelops on a clear place.
  • To submit Excel Data file for Egypt Post comply to Egypt Post standard data order before 48 hours of Physical mail lodgment download file
  • Each mail item of batch must be identical in size and weight.

Delivery Standards

Regular Delivery

Packaging of valuable items sent by Registered mail:

Valuable items sent by Registered mail must be appropriately packaged

Charges

Weight Regular
From 1 gram to 20 grams 7.00 EGP
Above 20 grams up to 50 grams 8.00 EGP
Above 50 grams up to 100 grams 9.00 EGP
Above 100 grams up to 250 grams   11.50 EGP
Above 250 grams up to 500 grams  13.50 EGP

Features

The person accepting delivery of a Registered mail item signs a record of delivery. The delivery office retains this record for one month and saved at Egypt Post main Archiving units for 12 months.
Proof of posting is necessary to claim compensation in the case of total loss of a Registered mail item. To obtain proof of posting, you must lodge the Registered mail item over the counter at post offices. You receive a postmarked receipt that you should retain.

Registered mail service include the personal delivery service as a add on feature and not stand alone service that ensures the delivery of a Registered Mail item only to the person named as the addressee. The delivery agent asks for proof of identity in one of the following forms:

  • Current valid National ID
  • Current valid passport
  • Current valid driving license.

Personal delivery exceptions:

The item will be delivered to the addressee except:

  • Upon corporate customers request to hold up this feature.
  • In case that Addressee’s nominated alternative.
  • If the addressee is a minor. The item can be delivered to a parent or guardian.
  • Where Egypt Post has received a written request from the addressee to deliver to another person
  • Where a receiver, trustee or person has been given power of attorney to conduct business on behalf of the addressee.

Addressee’s nominated alternative:

Where an alternative person has been nominated to receive personal delivery, the request must be in writing, stating the reason for the request and must contain the usual handwritten signatures of both the person making the request and the person nominated as the alternative. If Egypt Post approves the request, the nominated alternative person may receive subsequent personal delivery on the addressee’s behalf. The approval does not apply to items that Egypt Post has already attempted to deliver before the date of the approval.

The service is available only as a supplement to mail items forwarded by Registered mail for additional fee.

Benifits

Proof of delivery provides you with a card, signed by the person who accepted the Registered Mail item and postmarked by the delivery office. The standard Registered mail service includes only a record of delivery that the delivery office retains for one month and saved at Egypt Post main Archiving units for 12 months.

To be qualified for the service:

  • Complete address details of the addressee on a “Proof of Delivery Card” provided by Egypt Post.
  • Pin up each card to each mail item
  • Identify one location as sender address for receiving back Proof of delivery cards.

The Post-delivery office :

  • Obtains the signature of the person who accepts delivery on the Proof of Delivery Card
  • Postmarks the Card to confirm the date of delivery
  • Returns the Card to you on the required address.

Charges : 2 LE

You can make enquiries about the delivery of a Registered mail item or about loss of or damage to its contents within 12 months of lodging the item. You must be able to quote the Registered mail barcode number or Manual ID.

Enquires submitted through Corporate online at EgyptPostdistinguish complaints of corporate from individual on line channel that will be driven by CRM.